Effective date: November 11, 2025
At fireiptv4k.com, customer satisfaction is important to us. This Refund Policy explains when and how refunds are processed for purchases made on our website.
1. 7-Day Money Back Guarantee
We offer a 7-day refund policy for all eligible purchases. If you are not satisfied with your purchase, you may request a refund within seven (7) days of your transaction date by contacting our support team at support@fireiptv4k.com.
2. Eligibility for Refund
Refunds are available only if:
- Your request is made within 7 days of purchase.
- The issue cannot be resolved by our support team.
- No violation of our Terms of Use or misuse of our services occurred.
3. Refund Processing Time
Once your refund request is approved, please allow up to 30 business days for the funds to be processed and credited to your original payment method. Processing time may vary depending on your payment provider.
4. Non-Refundable Cases
- Refund requests made after the 7-day period.
- Issues caused by customer network, device, or third-party interference.
- Promotional or trial offers clearly stated as non-refundable.
5. How to Request a Refund
To request a refund, please contact us via email at support@fireiptv4k.com and include the following details:
- Your full name and order ID.
- Proof of purchase or payment confirmation.
- A short description of the issue.
Our team will review your request and respond within 3–5 business days.
6. Contact
If you have any questions about our Refund Policy or need assistance, please contact us:
Email: support@fireiptv4k.com
Website: fireiptv4k.com
Note: Refund processing times depend on your financial institution. This policy is provided for general informational purposes and may be updated periodically.